Microsoft Outlook - Introduction

Introduction

This course introduces delegates to Outlook and covers sending and receiving email, using email attachments, setting up a contacts list, working with the calendar and creating a "to do" list with tasks. All courses are highly interactive and we encourage all delegates to join in, to enhance their learning process.

Course Aims

To show how Microsoft Outlook can be used for sending and receiving e-mail and organising a Calendar. This course is aimed for delegates with no previous experience of Outlook.

Course Objectives

By the end of the course, delegates will be able to:

• Use all the Outlook parts (inbox, contacts, calendar, journal, tasks and notes)
• Send and receive email
• Set up a contacts list
• Organise a calendar

Pre-requisites

We recommend that all those who attend are able to:

• Use the mouse to select and open menus and icons

Course Content

(If requested courses can be tailored to cover specific work requirements)

The different parts of Outlook

• Inbox, contacts, calendar, journal, tasks
• Switching views
• Using the folder list

Inbox

• Creating and sending an email
• Reading and Replying to an email
• Printing and Saving email
• Adding an email attachment

Contacts

• Adding a new contact
• Sorting and Viewing contacts
• Creating a new message from a contact

Calendar

• Adding an appointment
• Adding an event
• Adding a meeting
• Scheduling a meeting and inviting other attendees

Tasks

• Creating a task list
• Prioritising tasks
• Completing tasks
• Forwarding tasks to others

Other Outlook Features

• Notes
• Journal
• Creating a distribution group

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